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For a cancellation, an access problem or a refund question, contact GetAI Tools with the details of your particular request.
Confirm the terms before payment
Ask for the cancellation and refund terms for your exact plan in writing before paying. Clarify eligibility, any applicable time limits, what happens if access cannot be activated, and how a qualifying refund would be handled.
This public page does not establish a universal refund window or guarantee that every request qualifies. A saved toolkit or pricing inquiry is not an order and does not take a payment.
Contact us about a request
Send your tool and plan name, order or inquiry reference if you have one, approximate purchase date, and a short explanation of the issue. Include any relevant error message or screenshot with private details removed.
Do not send passwords, one-time verification codes or full payment-card details. Use the contact channels below so we can discuss the request and the terms agreed for that order.
Your order and applicable rights
Keep a copy of the quote, agreed terms, payment confirmation and relevant messages. This helps identify the arrangement and understand your request.
This page does not remove any rights you may have under applicable law. For activation or renewal questions, see delivery and support.